Shipping & Processing

Shipping Policy & Processing Information 


Please Read:


Payments are processed via debit/credit card or PayPal.


You will receive your order number, and this begins the order processing time of  3-7 business days. ** 

Your order will not be processed until payment is received and approved. Your order will not be shipped if you do not confirm the agreement sent from Please add us to your address book, so it doesn't go to spam. 

Once your order is processed via USPS; then you will receive a confirmation email as well as a tracking number from the online store. 

If you placed an order for a custom wig your shipping and time does not start until the custom wig is completed. ​Custom wig completion is 7-10 business days. 


International Shipping is offered. 

United States shipping

Priority: 3-5 days

Overnight: delivers next day 

International shipping 

Priority: 7-10

Express: 3-7


Please allow 3-7 days total for payment processing as well as quality checks, and an additional time frame of 2-10 days for shipping time. 

Please note that during sales shipping and processing will not start until the sale ends.



Please be aware, that any items not in stock are not for sale. Pre-orders will be allowed when announced due to COVID-19. Some shipments are unavailable to be received. I will always contact all customers if a shipment will be delayed due to COVID. Restock is expected to happen May 28th, limited quantity. 


**Her Mood is not responsible for lost or stolen packages.