Shipping Policy & Processing Information
Payments are processed via debit/credit card, PayPal or Ca$hApp***.
You will receive your order number, and this begins the order processing time of 3-7 business days. **
Your order will not be processed until payment is received and approved.
Once your order is processed via USPS or UPS; then you will receive a confirmation email as well as a tracking number from the online store.
If you placed an order for a custom wig your shipping and processing time does not start until the custom wig is completed.
We offer two shipping methods from USPS, and one from FedEx (overnight).
International Shipping is offered.
United States shipping
Priority: 3-5 days
Express: 2-3 days
Overnight: delivers next day
PLEASE allow 3-7 days total for payment processing as well as quality checks, and an additional time frame of 2-10 days for shipping time.
**Her Mood is not responsible for lost or stolen packages.
**Orders with selected offline payment will not be processed until payment is received.
***Ca$h app information will be provided via e-mail or Direct Messages.