Shipping Policy & Processing Information
Payments are processed via debit/credit card, PayPal or Ca$hApp***.
You will receive your order number, and this begins the order processing time of 3-7 business days. **
Your order will not be processed until payment is received and approved.
Once your order is processed via USPS or UPS; then you will receive a confirmation email as well as a tracking number from the online store.
If you placed an order for a custom wig your shipping and processing time does not start until the custom wig is completed. Custom wig completion is 7-10 business days.
We offer two shipping methods from USPS, and one from FedEx (overnight).
International Shipping is offered.
United States shipping
Priority: 3-5 days
Express: 2-3 days
Overnight: delivers next day
PLEASE allow 3-7 days total for payment processing as well as quality checks, and an additional time frame of 2-10 days for shipping time.
**Her Mood is not responsible for lost or stolen packages.
**Orders with selected offline payment will not be processed until payment is received.
***Ca$h app information will be provided via e-mail or Direct Messages.