Shipping & Processing

Shipping Policy & Processing Information 

 

Please Read: 

 

Payments are processed via debit/credit card, PayPal or Ca$hApp***. 

 

You will receive your order number, and this begins the order processing time of  3-7 business days. ** 

Your order will not be processed until payment is received and approved. 

Once your order is processed via USPS or UPS; then you will receive a confirmation email as well as a tracking number from the online store. 

If you placed an order for a custom wig your shipping and processing time does not start until the custom wig is completed. ​

 We offer two shipping methods from USPS, and one from FedEx (overnight).

International Shipping is offered. 

 

United States shipping

Priority: 3-5 days

Express: 2-3 days

Overnight: delivers next day 

International shipping 

Priority: 7-10

Express: 3-7

 

PLEASE allow 3-7 days total  for payment processing as well as quality checks, and an additional time frame of 2-10 days for shipping time. 

 

**Her Mood is not responsible for lost or stolen packages.

**Orders with selected offline payment will not be processed until payment is received.

***Ca$h app information will be provided via e-mail or Direct Messages.