Shipping & Processing

Shipping Policy & Processing Information 

 

Please Read:

 

Payments are processed via debit/credit card or PayPal.

 

You will receive your order number, and this begins the order processing time of  3-7 business days. ** 

Your order will not be processed until payment is received and approved. Your order will not be shipped if you do not confirm the agreement sent from info@hermood.co. Please add us to your address book, so it doesn't go to spam. 

Once your order is processed via USPS; then you will receive a confirmation email as well as a tracking number from the online store. 

If you placed an order for a custom wig your shipping and time does not start until the custom wig is completed. ​Custom wig completion is 7-10 business days. 

 

International Shipping is offered. 

United States shipping

Priority: 3-5 days

Overnight: delivers next day 

International shipping 

Priority: 7-10

Express: 3-7

 

Please allow 3-7 days total for payment processing as well as quality checks, and an additional time frame of 2-10 days for shipping time. 

Please note that during sales shipping and processing will not start until the sale ends.

 

COVID-19 UPDATES: 

Please be aware, that any items not in stock are not for sale. Pre-orders will be allowed when announced due to COVID-19. Some shipments are unavailable to be received. I will always contact all customers if a shipment will be delayed due to COVID. Restock is expected to happen May 28th, limited quantity. 

 

**Her Mood is not responsible for lost or stolen packages.